ReliaBid Hits the Road!

  • World Economic Forum
    Inaugural Annual Meeting of the New Champions September 5-8, 2007
    Dalian, China


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December 29, 2006



Could you define exactly what analytical objectivity is? Gartner refuses to put non-commercial open source products into magic quadrants and would love to understand how to get them to do so...

Jonathan Rosen

I'm not sure I'm the best authority to define what constitutes analyst objectivity. Gartner employs an Ombudsman in order to insure that Gartner reports are objective. More about the Ombudsman can be read at:

As far as I remember open source applications are included in research when appropriate. OpenOffice, StarOffice are a few that come to mind. However, you also have to keep in mind that Gartner research is written for an audience- the enterprise consumer. Non-commercial open source products, in my personal opinion, frequently lack the support mechanisms to make them a viable solution for enterprise usage in the first place, thereby making there coverage somewhat unnecessary for the enterprise audience. Hope this helps. -Jon

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