Back to the Basics: How to Obtain eBay Member Contact Information

Communication between is a key component to establishing trust in online transactions.  When problems arise, sellers want a response, or at least a means of recourse. With the problem of non-paying bidders, there is a desperate cry that more bidder information should be disclosed to sellers.  However, you have to know where to look and how to ask in order to get what you need. Below are the step-by-step instructions on how you can find the contact information on your non-paying bidders (or for buyers, the contact information on sellers that have gone MIA):

1. Go to      the "Find      Contact Information" link under the member search link
2. Enter      the eBay member ID of the buyer (or seller)
3. Enter      the auction number for the item you are transacting with this person
4. By      submitting the request, not only will you receive the member's contact      information, but eBay will send your contact information to them as well